Welcome to Fivestar Plumbing & Rooter. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or communicate with us. By using our website or services, you agree to the practices described below.

Information We Collect

Personal Information
We may collect personal information that you voluntarily provide, including your name, email address, phone number, location, and details related to your service inquiry.

Usage Information
We may automatically collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.

Text Message Communications

By providing your phone number, you consent to receive text messages from Fivestar Plumbing & Rooter regarding service inquiries, estimates, appointments, and updates. Message frequency may vary. Message and data rates may apply.

We do not sell or share your contact information.

Opt-Out Instructions
You can opt out at any time by replying STOP to any message or by contacting us at (415) 724-7083 or plumbing.fivestar@yahoo.com. After opting out, you will receive a confirmation message and will no longer receive text communications. This will not affect other forms of communication.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance website functionality, analyze performance, and improve user experience. You can disable cookies through your browser settings, but some features may not function properly.

How We Use Your Information

We use your information to respond to inquiries, provide services, communicate regarding estimates and updates, improve website performance, and comply with legal requirements.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted service providers who assist with website operations, or when required by law to protect our rights.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to request access to your data, request deletion, and opt out of data sales (we do not sell data). You will not be discriminated against for exercising these rights.

Your Choices

You may opt out of marketing communications at any time by following instructions in messages or contacting us directly. You can also disable cookies in your browser settings.

Data Security

We use reasonable safeguards to protect your information, but no system is completely secure.

Children’s Information

Our services are not intended for children under 13, and we do not knowingly collect their information.

Policy Updates

We may update this Privacy Policy from time to time, and changes will be posted on this page.

Contact Information

If you have any questions, please contact:

Fivestar Plumbing & Rooter
Email: plumbing.fivestar@yahoo.com
Phone: (415) 724-7083