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San Francisco's Family Plumber - Built on Integrity Since 2013
Five Star Plumbing & Rooter didn’t start as a corporation or a franchise. It started as a family’s commitment to doing plumbing work the right way – with honesty, care, and pride in every job completed. Since 2013, Saul Padilla Jr. and Claudia Verduzco-Padilla have built Five Star Plumbing & Rooter from the ground up, serving San Francisco and Bay Area communities with a business model built around one simple idea: treat every customer’s home like your own.
Over the years, that commitment has grown Five Star into one of San Francisco’s trusted plumbing companies – not through flashy marketing or the largest advertising budget, but through consistent quality, honest pricing, and the kind of reliable service that turns a one-time customer into a client for life.
Our Story
Saul built his career mastering the craft of plumbing from the ground up, developing the technical expertise and local knowledge needed to work within San Francisco’s unique housing systems. Claudia brings the operational structure, business insight, and communication standards that keep every project organized and every client experience consistent.
Together, they built Five Star Plumbing & Rooter around a simple idea: do the job right, communicate clearly, and stand behind the work. From the first call to the final invoice, you’re working with a team that takes ownership at every step. The person who answers your call is engaged and responsive, the technician who arrives treats your property with respect, and the price you’re quoted is the price you pay — no surprises.
Five Star Plumbing & Rooter is fully bilingual, proudly serving San Francisco’s English- and Spanish- speaking communities with the same level of care, professionalism, and clear communication.
What We Believe
Integrity means recommending what you actually need – not the most expensive option. When Five Star evaluates a plumbing situation, we tell you what we find, explain your options honestly, and let you make an informed decision. We won’t push unnecessary repairs, and we won’t gloss over a problem that needs attention. You deserve to know exactly what’s happening with your plumbing system.
Transparency means no hidden fees, no vague estimates, and no pricing surprises. Our flat-rate pricing structure gives you the full cost upfront – whether it’s a routine drain cleaning or a middle-of-the-night emergency. The rate doesn’t change because it’s 11 p.m. or because it’s a holiday. That’s a promise.
Quality means we stand behind our work. Every repair and installation we complete is done to code, with quality materials, by technicians who take pride in the durability of their workmanship. Our goal isn’t to fix your plumbing until the next problem appears – it’s to fix it so it stays fixed.
Relationships mean we want to be your plumber for life, not just the company you called once. When something comes up six months after a repair, we’re the team you call – and we’ll be there. That’s what being a family-owned business in a tight-knit city like San Francisco means to us.
Licensed, Insured & Committed to Your Community
Five Star Plumbing & Rooter operates under a valid CSLB contractor’s license and carries full insurance coverage on every job. We work with homeowners, renters, property managers, commercial operators, and general contractors throughout San Francisco, Oakland, Daly City, San Mateo, and surrounding Bay Area communities.
We’re not just a plumbing company operating in San Francisco. We’re part of this city – invested in its neighborhoods, its families, and its future. That’s why we show up on time, price fairly, and work until the job is right.
Call (415) 724-7083 or reach out online to get to know us – and to schedule plumbing service with a team you can actually count on.